Frequently Asked Questions

Please visit our research page for more information or email us at support@neufit.com.au

There is an abundant amount of scientific research in regards to the effectiveness of the Neubie. For more information, please visit The Neubie page

To start with, we believe our technology and methods are revolutionary and are changing the game in physical therapy, chiropractic, athletic training, and related fields. Other medical device companies may say that, too, so to fully answer the question we also have to go beyond the technology. NeuFit is a family-owned company that puts patients and clinicians before stockholders and cares deeply about supporting and educating all of our practitioners and patients. It’s about more than hitting quarterly earnings targets or a business opportunity — it’s a calling to be a part of something bigger than ourselves. Because of that, we have regular mastermind calls and educational opportunities, we listen to our practitioners and use that feedback to drive innovation, and we will always go out of our way to help you have a positive experience.

The Neubie is not a TENS unit. Part of what makes the Neubie unique is the fact that it utilises direct current and its other technical specifications. By using direct current (DC) rather than alternating current (AC), the Neubie maximises the potential for neuromuscular re-education and improved neurophysiological function. When you turn up a TENS unit or other traditional e-stim device, the patient will typically have protective co-contractions that promote inefficient movement patterns and can limit the effectiveness of the intervention. With the unique waveform of the Neubie, you can minimise those protective contractions and provide higher levels of sensory, or afferent, input. There is also some evidence that DC can promote tissue healing and repair. Whereas the AC signal in traditional devices creates electric fields that switch direction many times per second, direct current sustains an electric field in one direction for a longer period of time. This electric field can orient—and possibly increase—the activity of cells that repair and regenerate all types of tissues, including bone, muscle, and connective tissue. Besides using direct current, the Neubie’s waveforms have been engineered to reduce resistance and irritation to the skin, along with the discomfort associated with electric charge accumulation (which often occurs with traditional direct current devices). To read more about these concepts or review some of the scientific references that support our work, please The Neubie page.

Clinicians have been able to use the NeuFit Method and the Neubie Device to help patients recovering from: Plantar fasciitis Ankle sprain Shin splints Knee ligament injury Jumper’s knee Hamstring strain Pulled groin Strained quad or hip flexor Back pain Neck pain Rotator cuff injury Shoulder impingement UCL strain Tennis elbow Epicondylitis Carpal tunnel Trigger finger Arthritis Swelling and lymphedema Other strained or torn muscles Chronic pain Recovery from orthopedic surgery Clinicians have also seen success using the NeuFit Method to help patients with neuromuscular re-education and regaining function lost due to: Stroke Spinal Cord Injury Traumatic Brain Injury M.S. …And other neurological injuries or diseases. After helping people recover from their initial injury, many practitioners also use the NeuFit Method and Neubie Device to help patients and clients return to fitness or sports performance training, supporting a sustainable and efficient regimen that often helps them achieve results faster and safer than traditional training.

Yes, the Neubie is FDA-cleared as a Class-2 medical device. Because it can go up to the maximum power allowed by law, it also requires a prescription or the supervision of a licensed practitioner. The Neubie is indicated for: Maintaining or increasing range of motion Increasing local blood circulation Neuromuscular Re-education Preventing atrophy Reducing spasms Preventing venous thrombosis after surgery Management or relief of chronic pain Management of post-surgical and post-traumatic acute pain It is also contraindicated in patients who have a cardiac pacemaker or are pregnant. The Neubie is most commonly used in combination with the NeuFit Method, which uses techniques from functional neurology, physical therapy, and other disciplines to maximise the impact of the Neubie and enhance treatment outcomes.

Yes, we have financing options available. Please contact us to learn more about financing options.

Every NEUBIE comes with a supply of electrodes, several neoprene wraps, all the lead wires and power cables you’ll need, and it all fits nicely in a branded rolling suitcase. For our professional users, the virtual level 1 certification and 2 years of our top level warranty and support is included: Device Support; Continuing Education Opportunities; Listing on Website; Extended Warranty to replace and repair your Neubie quickly; License to use NeuFit System; Marks, and other I.P.; Access to Regularly-Updated Marketing Materials You’ll also gain access to the NeuFit Practitioners Facebook Group where you’ll be able to exchange tips and tricks with other certified professionals. Plus you’ll be invited to a live Monthly Mastermind call to hear the latest news, best practices, advanced techniques, and business advice. This call is also recorded to be able to listen in when you can.

It depends on the situation. Harnessing the NEUBIE’s capacity for neuromuscular re-education, the NeuFit System has helped some people recover from these challenges in order to restore function. In some cases that recovery has meant slight increases in balance, movement, or the ability to complete activities of daily living. In a few cases it has been as dramatic as helping people get out of wheelchairs and walk again. There are many factors that affect a person’s recovery potential, so unfortunately NeuFit will not be helpful in all cases. If you or someone you know is dealing with one of these challenges, we encourage you to reach out to us or your local NeuFit Practitioner directly to discuss your situation.

Although the Neubie device is not indicated to treat M.S., the NeuFit System has been able to help some people with M.S. manage their symptoms and improve quality of life. The NEUBIE device is able to reduce spasms, increase range of motion, improve circulation, prevent atrophy, and provide neuromuscular re-education. With the NeuFit protocols, this combination has enabled some people with M.S. to improve function, become more mobile, and return to activities that had become challenging or impossible. Please take a look at the webpage for Dr. Terry Wahls in order to find more information.​

Well, it depends. Fortunately, the NeuFit System is able to help most of the people who use it. Coupled with the NEUBIE device’s ability to re-educate muscles, increase blood flow, improve range of motion, prevent atrophy, decrease spasms, and relieve or manage pain, the NeuFit system has helped many people recover from sports injuries and various traumas and surgeries. Of course there are times when therapy and rehab strategies aren’t enough, and more serious interventions are necessary. If something is completely torn, for example, surgery may be the best solution. The good news is that NeuFit is non-invasive and very safe. Because of the low risks, it is often worth trying as a conservative strategy before considering more serious and invasive interventions like surgery and injections.

The Neubie is FDA-cleared and considered safe as long as it is used within the appropriate guidelines. For example, it is contraindicated for people who have a pacemaker or are pregnant. There are other situations in which practitioners should exercise caution. If you have any questions about your particular situation, please consult your medical professional.

The NEUBIE is mostly used in a clinical setting and primarily purchased or leased by licensed professionals. If you are a professional interested in adding NeuFit to your business (or team/school), please inquire here and someone from our team will reach out to you. If you are interested in the NEUBIE for personal use, please know that it can only be used under the supervision of a medical professional. Please check out the NeuFit Neubie Provider Directory to find a Practitioner near you. In some circumstances, there are options to rent or buy a NEUBIE for continued care at home. Ask your NeuFit Practitioner about what options they may be able to offer you. If you are still very interested in buying a NEUBIE for personal use only, please fill out the form and a member from our team will reach out to you soon. If there isn’t a NeuFit Practitioner near you, please consider connecting us with your doctor or therapist and sharing this page with them.

NeuFit services are sometimes covered by insurance in other facilities. If you are considering working with a particular provider, please ask them directly about whether they accept insurance. Please check the NeuFit Provider Directory for a practitioner near you.

Thank you for your interest in NeuFit! If you are located in ANZ, please check out our NeuFit Practitioner Map to find a Neubie practitioner near you.

Its technical specifications are part of what makes the Neubie unique. By using direct current rather than alternating current, the Neubie maximises the potential for neuromuscular re-education and improved neurophysiological function. Beyond its effects on neuromuscular re-education and function, Neubie’s use of direct current can also promote tissue healing and repair. Meanwhile, the alternating current in machines like TENS, NMES, Russian Stim, and Interferential creates electric fields that switch direction many times per second, while direct current sustains an electric field in one direction for a longer period of time. This electric field can orient and possibly increase the activity of cells that repair and regenerate all types of tissues, including bone, muscle, and connective tissue. Besides using direct current, the Neubie’s waveforms have been engineered to reduce resistance and irritation to the skin, along with the discomfort associated with electric charge accumulation (which often occurs with traditional direct current devices).

Thank you for your interest in NeuFit! If you are located in ANZ, please check out our NeuFit Practitioner Map to find a Neubie practitioner near you.

The NEUBIE is mostly used in a clinical setting and primarily purchased or leased by licensed professionals. If you are a professional interested in adding NeuFit to your business (or team/school), please inquire here and someone from our team will reach out to you. If you are interested in the NEUBIE for personal use, please know that it can only be used under the supervision of a medical professional. Please check out the NeuFit Neubie Provider Directory to find a Practitioner near you. In some circumstances, there are options to rent or buy a NEUBIE for continued care at home. Ask your NeuFit Practitioner about what options they may be able to offer you. If you are still very interested in buying a NEUBIE for personal use only, please fill out the form and a member from our team will reach out to you soon. If there isn’t a NeuFit Practitioner near you, please consider connecting us with your doctor or therapist and sharing this page with them.

Please check out the NeuFit Neubie Provider Directory to find a Practitioner near you. If there isn’t a NeuFit Practitioner near you, please consider connecting us with your doctor or therapist and sharing this page with them: Neufit Providers

The NEUBIE is FDA-cleared and TGA-approved (ARTG ID 421852) and considered safe as long as it is used within the appropriate guidelines. For example, it is contraindicated for people who have a pacemaker or are pregnant. There are other situations in which practitioners should exercise caution. If you have any questions about your particular situation, please consult your medical professional.​