Frequently Asked Questions

The NEUBIE is now available to purchase directly through NeuFit ANZ. You can purchase outright at any time, and upon payment, our staff will contact you for onboarding. Your unit is typically delivered within two weeks, fully equipped and ready to use.

Yes — a rent-to-buy program will launch in early 2026. Availability will be limited at launch, so we recommend registering your interest early with NeuFit ANZ to secure priority access.

Each NEUBIE comes as a complete kit, including:

• A carry-on rolling suitcase for portability.

• All consumables and peripherals to get started immediately.

• Access to onboarding support, education, and setup guidance.

Full details are listed on the NeuFit ANZ product page.

Every NEUBIE is backed by a two-year manufacturer’s warranty, covering defects in materials and workmanship under normal use.

The NEUBIE requires very little maintenance. With proper care — keeping it clean, dry, and stored safely — the system will operate effectively for years.

All consumables and peripherals can be ordered directly through NeuFit ANZ to ensure quality and compatibility.

NeuFit ANZ provides full technical, clinical, and customer support for both practitioners and personal users.

For assistance, contact support@neufit.com.au during business hours.

Our team can help with technical troubleshooting, training, and protocol setup to ensure optimal results.